Returns And Refunds

Return Policy

At Kiracloth, we strive to ensure the highest quality in all our products. We understand, however, that issues may arise. Please read our return policy carefully to ensure a smooth and hassle-free return process.

Eligibility for Returns

  • Damaged Goods: We only accept returns if the item you received is damaged. We take great care in ensuring our products reach you in perfect condition, but in the rare event that you receive a damaged item, we are here to help.

  • Return Window: Returns must be initiated within 14 days of receiving your order. We cannot accept returns beyond this period. It is crucial to inspect your items promptly upon arrival.

How to Initiate a Return

  1. Contact Us: If your item is damaged or you have received the wrong product, please contact us immediately at Provide a detailed description of the issue and attach photographic evidence of the damage.

  2. Return Authorization: Once we review your return request, we will provide you with a return authorization and detailed instructions on how to return your item.

  3. Shipping the Return: Please note that customers are responsible for the return shipping costs. We recommend using a traceable shipping service to ensure the safe delivery of your return.


  • Kiracloth offers refunds exclusively for damaged items or items that were never received. Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Size Guidance

  • If you are unsure about your size, we encourage you to contact us at before placing your order. Our team is more than happy to assist with size inquiries to ensure a perfect fit.

We appreciate your understanding and cooperation with our return policy. Kiracloth is committed to ensuring your satisfaction and hopes to resolve any issues efficiently. Should you have any further questions or concerns, please do not hesitate to reach out to us.